Connection issue resolved
It’s back! My internet connection was restored earlier than I expected. After making a call to their hotline early this morning and was able to talk to a real customer service representative that patiently looked at my concern, I expected a call from the ISP’s technical team within 24 hours. With my previous experience with them, I never expected they will resolve the issue that soon. I was told the technical team will still diagnose the problem and if needed, they will deploy the contractors to physically check my antenna since they are telling me the problem is with the antenna. I need to make online transactions, I went to the internet cafe in the neighborhood and spent an hour and a half there. When I got back here, I tried connecting to the internet and to my surprise, it’s working. Glad that they fixed the problem on their end…so the problem might not be with my antenna. While opening one site after another, I was actually mumbling to myself “oh, I hope this will not be for the first couple of minutes only”. So I spent another 2 hours in front of the PC before I took a late afternoon nap. Hope I won’t experience internet connection downtime again. So now I’m back to my blogging mode.






December 7th, 2008 at 7:22 am
Glad they got it fixed for you!!!
[Reply]
December 7th, 2008 at 2:39 pm
hi, got something for you in my blog. just check it out.
[Reply]