Kerslyn’s Comfort Zone

So, the follow-up report get through the concerned people of Smart Wireless Center and I received a call tonight telling me that relocation request could still not be processed because there’s still pending request in my account. It should be closed so they could process another request. For that issue alone, it took them almost a week to give me feedback but until this hour it’s not yet resolved. The customer service officer that entertained me for my relocation application assured me that some IT people will help him resolve the issue tomorrow. Why only now? Can’t they manually make a request and override the system? Anyway, here’s hoping that it should be processed tomorrow so I could have my broadband connection transferred here in the apartment soon.